Contact Payrise NZ
Payrise NZ is a small independent project based in New Zealand. There is no call centre and no support ticket queue — email reaches the people who actually build and maintain the calculators.
Email us
help@payrisenz.appWe read every message and aim to reply within two working days. Rate corrections are treated as urgent and usually fixed the same week.
What to write about
A rate or threshold looks wrong
The most useful email we get. Tell us the page, the inputs you used and the figure you expected. We check it against Inland Revenue and publish a correction if we have it wrong.
Email about this →Request a calculator
We build what people actually ask for — the bonus, holiday pay and tax code calculators all started as reader requests. Describe the situation you are trying to work out.
Email about this →Media and interview requests
Happy to comment on New Zealand pay, tax thresholds and take-home pay trends, and to supply worked examples for stories. Include your deadline.
Email about this →Advertising and partnerships
This site is funded by advertising so it can stay free with no sign-up. We only consider partners relevant to New Zealand pay, tax and personal finance.
Email about this →Privacy requests
Requests under the Privacy Act 2020 about information we may hold. Note that calculator inputs never reach us, so in most cases there is nothing on file.
Email about this →What we can't help with
- We cannot look up your IRD account, student loan balance, KiwiSaver balance or tax refund — only Inland Revenue and your provider can do that.
- We cannot give personalised tax or financial advice, or tell you which tax code to file. Our tax code calculator explains the options so you can confirm with IRD.
- We cannot resolve a pay dispute with an employer. Employment New Zealand is the right place to start.
More about who runs the site and how it is funded is on the About Payrise NZ page.