
KiwiSaver guide · 8 min read
When Can You Withdraw Your KiwiSaver?
KiwiSaver is deliberately hard to get at. There are five situations where you can take money out, each with its own paperwork and waiting period — here is exactly how each one works.
The short answer
Your KiwiSaver savings are locked in until one of five things happens. You cannot withdraw because you want a car, a holiday, or to pay down a credit card, and you cannot borrow against the balance.
| Situation | Key requirement | Where the money goes |
|---|---|---|
| Turning 65 | Age 65; five years' membership if you joined after 60 | Your bank account, in a lump sum or regular payments |
| First home | Three years' membership; home to live in | Your solicitor's trust account |
| Significant financial hardship | Provider supervisor approval; other options exhausted | Your bank account, usually limited to the need |
| Serious illness | Medical evidence of permanent incapacity or life-shortening condition | Your bank account |
| Permanent emigration | One year after leaving (not Australia) | Your bank account, less government contributions |
1. Retirement — turning 65
The mainstream route. From 65 your balance is yours: withdraw all of it, set up regular payments, or leave it invested. One catch catches people out — if you joined KiwiSaver after turning 60, you also need five years of membership before you can make a retirement withdrawal.
Once you are eligible, employer contributions and the annual government contribution stop. You can still contribute your own money, and many people do because a KiwiSaver fund is often cheaper than the alternatives.
2. Buying your first home
The most-used withdrawal before 65. To qualify you need to have been a KiwiSaver member for at least three years, and the property must be one you intend to live in — not a rental.
- You must leave at least $1,000 in your account.
- The money is paid to your solicitor's trust account, not to you, and is applied to the deposit or settlement.
- Your provider will normally want the application at least 10 working days before the funds are needed. Late, incomplete applications are the number one cause of settlement panic.
- Previous home owners can sometimes qualify via a Kāinga Ora "previous home owner" determination, which must be obtained before the withdrawal.
Full criteria and the current forms are on the Kāinga Ora website, and your provider has its own application on top of that.
3. Significant financial hardship
This is possible, but it is not a form you fill in and get paid. Your provider's independent supervisor assesses whether you are suffering significant financial hardship — typically being unable to meet minimum living expenses, mortgage arrears on your home, medical costs, or funeral costs for a dependant.
Expect to provide a budget, bank statements and evidence you have explored other options. Approvals are usually limited to the amount needed to relieve the hardship rather than your whole balance, and certain amounts (including the original $1,000 kickstart where it applies) cannot be withdrawn.
4. Serious illness
If you are permanently and totally unable to work because of illness or injury, or you have a life-shortening congenital condition, you can apply to withdraw your full balance. This requires medical evidence and is assessed by your provider. In the case of a terminal diagnosis, providers can generally act quickly.
5. Permanently leaving New Zealand
If you emigrate permanently to a country other than Australia, you can apply to withdraw one year after you leave. Your own contributions, your employer's contributions and investment returns are paid out; the government contributions are returned to the Government.
Moving to Australia is treated differently: you cannot cash out, but you can transfer your balance to an Australian complying superannuation fund under the trans-Tasman portability arrangement.
What if you die before you withdraw?
Your KiwiSaver balance is part of your estate. It is distributed under your will, or under the intestacy rules if there is no will — it does not pass automatically to a partner. Providers can often release smaller balances to the estate without probate; larger balances generally require a grant of probate first, which is a good reason to keep a current will if you have a substantial balance.
Before you plan around a withdrawal
Two practical points. First, the withdrawal amount depends on your balance on the day it is processed — if your fund is a growth fund, the value moves, so leave headroom in your budget. Second, your contribution rate drives how fast that balance grows, and the KiwiSaver calculator will project it at 3% through 10%.
The rules above are drawn from Inland Revenue's KiwiSaver guidance and the Kāinga Ora first-home criteria, checked at the review date shown at the foot of this page. Eligibility decisions are made by your provider and its supervisor, not by us — this guide is general information, not financial advice.
Related NZ pay and KiwiSaver tools
Work out what you are contributing now and where the balance is heading.
Frequently asked questions
When can I withdraw my KiwiSaver?
There are five main situations: turning 65 (and having been a member for at least five years if you joined after age 60), buying your first home, significant financial hardship, serious illness or a life-shortening congenital condition, and permanently emigrating. Outside these, your savings stay locked in.
How long does a KiwiSaver withdrawal take?
Providers typically take around 10 to 15 working days once they have a complete application, and first-home withdrawals are usually paid to your solicitor's trust account rather than to you. Apply well before settlement — most providers ask for at least 10 working days' notice, and incomplete paperwork is the usual cause of delay.
Can I withdraw my KiwiSaver for a first home?
Yes, if you have been a member for at least three years and are buying a home to live in (not an investment property). You must leave at least $1,000 in the account, and the money goes to your solicitor for the deposit or settlement, not into your own bank account.
Can I use KiwiSaver if I have owned a home before?
Sometimes. If you have owned property previously but Kāinga Ora determines your financial position is much the same as a first-home buyer, you may qualify as a 'previous home owner'. You have to apply for that determination before you withdraw.
Can I withdraw KiwiSaver for financial hardship?
Significant financial hardship withdrawals are possible but are assessed case by case by your provider's supervisor, and you must show you have explored other options. Employer and government contributions can be withdrawn, but the $1,000 kickstart (where it applies) and some amounts may be excluded, and the amount granted is usually limited to what covers the immediate need.
What happens to my KiwiSaver if I die before 65?
Your full balance forms part of your estate and is paid out under your will, or under the intestacy rules if you do not have one. For smaller balances the provider can often pay the estate without a grant of probate; larger balances usually need probate first.
What happens to my KiwiSaver when I turn 65?
It becomes yours to access. You can withdraw the lot, take regular payments, or leave it invested and keep contributing — but employer contributions and the annual government contribution stop once you are eligible for a retirement withdrawal.
Can I take my KiwiSaver overseas if I leave New Zealand?
If you permanently emigrate to a country other than Australia, you can apply to withdraw one year after leaving, minus the government contributions which are returned to the Government. If you move to Australia you cannot withdraw, but you can transfer the balance to an Australian complying superannuation fund.